WHERE IS MY ORDER?

A tracking number will be emailed to you once your order is processed and leaves our warehouse, you may use it to track your parcel with logistics company.
If you have not received your items within 15 business days of placing your order please email us at sales@dogkite.com with your order number and we will track your delivery for you immediately.


How long will it take for my package to arrive?

Free Shipping (Standed Shipping): Please allow 15-25 working days to arrive.

Express Shipping (The Fast Shipping): Please allow 7-15 working days to arrive.

If you do not have your logistics tracking number, please email us, we will immediately query for you and give you tracking information.


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